Contacts

CRM Search > View Contacts
Accessing the CRM From your dashboard, click CRM → View Contacts on the left side of the screen. SEARCHING FOR CONTACTS You can perform Genera...
Mon, Jul 27, 2026 at 10:36 AM
Reset Status of a Contact's Email
The following are statuses that an email address can have in TotalBrokerage: Valid: The email address is valid, and emails can be sent to them. Soft Boun...
Mon, Jul 27, 2026 at 10:40 AM
Reassigning all of your Contacts to another Agent
You can reassign your contacts to a new agent at once.  Note that this will reassign all contacts you have searched, regardless of who they are assigned, t...
Thu, Jun 11, 2026 at 2:57 PM
Exporting Contacts, Contact Addresses, and Contact Activities to a CSV
You can export contacts or specific contact information to a CSV file from your CRM. Steps to Export Contacts: From your dashboard, go to CRM → View C...
Fri, Jun 12, 2026 at 12:42 PM
Duplicate Contact Detection
When adding or editing a contact, TotalBrokerage can alert you to potential duplicate contacts within your brokerage. If a possible duplicate is detecte...
Mon, Jul 27, 2026 at 12:46 PM
Protect Contact Setting
If your brokerage has enabled Private Contacts, you can protect your contacts from being viewed by other users in the brokerage. When this setting is en...
Mon, Jul 27, 2026 at 3:37 PM
Bulk Trashing Contacts
How to Bulk Trash Contacts in TotalBrokerage Trashing contacts archives them and removes them from basic searches, but they can still be recovered in the A...
Mon, Jun 29, 2026 at 11:00 AM
Bulk Adding an Automation to multiple Contacts
Go to CRM → View Contacts.  Select Contacts: Check off the contacts you want to add to the automation, or use +Add Filter to narrow your search....
Mon, Jul 27, 2026 at 4:42 PM
CRM > Bulk Messaging (Email / SMS)
Bulk Emailing & SMS allows you to select multiple contacts and send a single message to all selected recipients at the same time. This provides an effic...
Thu, Jul 30, 2026 at 3:17 PM