To access the compliance queue, in the sidebar go to Transactions and then the Compliance Queue.
Please note that this will only display if you have the role of Compliance Officer.
From here, you can search for transaction just like in the "View Transactions" page, or you can start addressing items in the Queue.
Please note that you can view details from the transaction using the Actions button at the top right of the view.
This is an example of what one of the popups will look like. (This is for the general tab)
You may use this pop-up or click View General Tab at the bottom to go to the tab within the transaction. If changes are made, be sure to click Save at the bottom.
Add Notes: When reviewing the compliance checklist you can add fail reasons to each item, document, or Review.
When adding Notes/Failure Reasons, you can Create a New Reason, or Choose an Existing Reason.
We are going to add fail notes to the task, the document on the third task and on Compliance Review. After entering the Failure Notes, click Save.
You can see the fail reasons being displayed on each task.
From here you would click Fail to send these fail notes over to the transaction to be corrected.
NOTE: Notes are only saved for failed checklist steps.
If all items on the transaction checklist are correct, you can instead click the “Pass” button to complete the review.
Please note that any Notes entered will be deleted if the transaction passes compliance.