You can cancel signature requests in the documents tab of a transaction by clicking on the status "Signatures Requested" or "Partially Signed" or by going to the signature request table.
After clicking on "Signatures Requested" or "Partially Signed", it will bring up a window with the option to resend or cancel signature requests. Click cancel to cancel that signature request. You can only cancel unsigned signature requests.
Click Yes to cancel this signature request.
After clicking Yes, some documents may go back to editing mode, depending if they were previously signed. If these documents were in a task list, please update your task list with the new version of the document.
