To add a Facebook Connection to your TotalBrokerage account, go to “Setup” and then click on “Facebook” from your dashboard.



Here you can add a new Facebook Connection or search through existing connections. Brokerage managers and brokerage lead managers will see all connections for the brokerage. Office managers and office lead managers will see all connections for their office. All other regular users will only see their own connections.



To add a new Facebook Connection, go to the "Actions" menu and click "Connect Facebook Page." This will prompt you to login to Facebook and connect your Facebook Page to TotalBrokerage.



Once you select which Facebook Page you would like to connect, you can choose the following.

  • Lead Email Route: Which TotalBrokerage lead address you want the leads sent to
  • Status:
    • Active: Connected to your Facebook Page and processing leads
    • Inactive: Connected to your Facebook Page, but not processing leads
    • Deleted: Disconnected from your Facebook Page
  • Facebook Page & Form: You can select which Page and Form to connect. You can also select All Forms for a given Page.



When you are setting up your form on your Facebook Page please ensure the Field Ids for your questions match the following.

For First Name use first_name.

For Last Name use last_name.

For Full Name use full_name.

For Phone Number use phone_number.

For Email Address use email.

Any other field ids will be added to the notes section of the contact with the following format:
(field id) : (information lead answered for this question)


To see what the Field Ids are for your question begin by navigating to your Facebook Page and click on Publishing Tools at the top of your page and then click on Forms Library (Under Lead Ads Form).

From here you can either add or edit a New Lead Form.


After setting up your questions, click on settings to see the the Field IDs.

When you are setting up your form on your Facebook Page please ensure the Field Ids for your questions match the following.

For First Name use first_name.

For Last Name use last_name.

For Full Name use full_name.

For Phone Number use phone_number.

For Email Address use email.

Any other field ids will be added to the notes section of the contact with the following format:
(field id) : (information lead inputted for this question)